Berkeley County · Eastern Panhandle
We hold a West Virginia Class A licence as well as a Virginia one, which is the part that actually matters here — a good number of contractors working the Panhandle do not.
Local conditions
The Eastern Panhandle has absorbed a great deal of residential growth from people working toward the Washington area, and most of that housing went up in a compressed period. The practical consequence is a very large number of roofs of the same age, on the same builder-grade material, arriving at the end of their service life at once.
Martinsburg sits on the I-81 corridor much as Winchester does, and takes the same valley storm traffic. Hail and high wind, often with little warning, and often leaving damage that is completely invisible from the ground.
The newer subdivisions tend to sit on open ground with almost no wind shelter, so the wind finds the ridge and the rakes first — long before anything reaches a ceiling.
There is also a wave of roofs here now fifteen to twenty years old where the shingles still look serviceable but the pipe boots and flashings have perished. That is a cheap repair caught early and an expensive one caught late.
In practice
Wind damage at the ridge and rakes across the newer subdivisions, most of which sit on open ground with little shelter.
Large numbers of roofs of the same age on the same builder-grade material, all arriving at the end of their service life within a few years of each other.
Hail bruising off the I-81 corridor storms, which is the damage least likely to be spotted from the ground and most likely to be missed on a quick inspection.
Flashing and boot failures on roofs that are now fifteen to twenty years old, where the shingles still look serviceable but the rubber has perished.
We serve Martinsburg, Inwood, Hedgesville, Falling Waters, Charles Town, Ranson and the Eastern Panhandle. Full detail on what we install and to what spec, on how we handle a storm claim, and on the damage we restore.
Questions
Yes — West Virginia Class A contractor licence 064416, alongside our Virginia licence 2705183113. It is worth asking, because a good number of contractors working the Panhandle hold a Virginia licence only. Ask for the West Virginia number before you sign anything, from us or from anyone else.
It depends on size, pitch, the number of penetrations and what is under the old roof, so any number quoted before someone has looked is a guess. The instant estimate gives you a real figure from aerial survey data in about a minute; the written quote after an inspection is the one that counts.
Yes — we photograph the damage, verify the storm against weather data for your address, file the documentation and meet your adjuster on the roof. What we will never do is offer to waive or absorb your deductible. That is insurance fraud in Virginia, and a contractor who offers it is telling you how they run the rest of the job.
Reviews
★★★★★ 5.0 out of 5 across 11 Google reviews. Read them all ↗
★★★★★
“I had roof damage caused by a tree branch knocking shingles off the roof. I contacted other local roofers and because the job was not covered by insurance and was a relatively small job, I wasn’t able to get anyone to make the repair. First Response Roofing came out and inspected my roof and made the repair the same day for a very reasonable price. I highly recommend this company.”
★★★★★
“Excellent service, knowledgeable/competent staff, and pricing was right in with other quotes from shops in the area! William has been great to work with!”
★★★★★
“Great experience with phenomenal customer service driven experience from a company that truly care about the client and final product.”